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terms and conditions - awesome florida homes

Terms and Conditions


These Terms and Conditions apply to all bookings unless otherwise stated. Enquires can be made by e-mail
email ray - awesome florida homes

or using our web site


Upon receipt of a booking request, we will send out confirmation of dates required, and any special requirements that may have been requested, along with any additional costs. This is usually within 5 working days.


A deposit of 150 (UK) or $250 (US), is required within 7 days to confirm your booking. This deposit will be used as your Security Deposit. Bookings are only confirmed upon deposit being received and cleared by the banks. All payments should be paid into our bank, either in America or the United Kingdom (unless other special arrangements are made). If this is not possible, you can pay through PayPal.

PayPal accepts payment by credit card, or bank draft, at no charge to you! We charge no extra or hidden fees to provide you with the convenience of electronic payment. You need not be a member of the PayPal network to take advantage of this secure and convenient service.

The remainder of monies is required 6 weeks prior to the arrival date, or before. Upon receipt of final payment and clearance, we will send you all the relevant information. This includes directions to the Management Company, where you will be able to check in and receive your keys and directions to Emerald Island. For stays of 5 nights or less, a cleaning charge of $75 (US Dollars) / 50 (UK Pounds) will be added to the total. Special offers must be paid for, in full at the time of booking (see special offers below).


There may be times that we will have special offers on our website. This will be to fill un-booked weeks, or to fill a cancellation. We will require full payment for special offers at the time of booking, to cover the rental and taxes in advance, and to confirm the discounted rates.

Rentals for 15 nights or more earn a 10% discount off the weekly rate. Rentals for 30 nights or more earn a 15% discount off the weekly rate.

We are registered with the Osceola Country Hotels Commission. This is to ensure that our home is both safe and in a good order for our rental guests to enjoy.


We do not charge a security deposit, however our management company will take a swipe of your credit card when you collect the keys. If in the unlikely event that damage or theft has taken place to the property your card will be charged accordingly.

The management company reserve the right to retain, either in part or full, an amount needed to correct any damage, or non-return of keys. We will provide receipts for any repairs/replacements needed. In the unlikely event that such damage is not covered by your card, we reserve the right to pursue our guests for all monies required to make any replacements or repairs needed to our vacation home.


All children must be supervised at all times especially when using the swimming pool, diving is not permitted into any part of the swimming pool, glassware should not be taken into the swimming pool or into the swimming pool area, plastic items are provided for use in the swimming pool area.


The duration of your booking is the number of nights as stated on our confirmation. The home cannot be entered before 4.00 pm on arrival date stated (check-in), and must be cleared before, or at the latest, 11.00 am on departure date (check-out) stated on the contract.


The owners cannot accept, be responsible for or be liable in respect of loss, damage or changes caused by FORCE MAJEURE (e.g. Strikes, floods, airport closure, adverse weather conditions, war, riots, terrorist activity, fire natural or nuclear disasters).

No smoking or pets are permitted inside the home.


In the event that you need to cancel the booking with, the deposit is refundable, subject to the following: If you cancel the booking up to 12 weeks prior to the arrival date, then we will refund your deposit, less 10% of the total booking value for administrative charges etc. If you cancel after the 12 week prior date then, regrettably, we will retain the whole of your deposit, to offset the discount that we will have to apply in order to obtain a re-booking to the home.

Guests who fail to pay their final rental by the due date (6 weeks prior to arrival date) may lose their booking, and their deposits. sends out reminders to all guests for the final payment approximately 2 weeks prior to the due date. If we do not receive the payment, we will endeavour to contact you, however, if we receive no communication or payment, we will cancel the booking and retain the full deposit. If you have problem, please call us, as we may be able to help you.

If guests have to cancel the booking, after final payment has been made, then unfortunately the total rental charge will be forfeited, unless another booking can be taken in place to fill the slot. If this is the case, a maximum of 75% will be refunded. This will depend upon the rates obtained for the new booking. The security deposit will be refunded in full.

We recommend that all guests take out holiday injury and cancellation cover with a reputable insurance company.

DISCLAIMER accept no liability for personal loss or injury to guests whilst at the vacation home. All guests should ensure that they have adequate holiday insurance cover. We recommend that children be supervised at all times in, or around, the home and pool.


When collecting the keys, from the Management Company's office, you will need to sign a booking form. This form confirms that the "rental guest" agrees to be bound by the Terms & Conditions of Trading.

All guests undertake to behave with propriety and in such manner as in no way to cause, or be likely to cause, damage, distress, danger or annoyance to other guests, property and/or any third party. The contract of any guest in breach of this clause will be terminated and neither we, nor the providers of the services in question, will have any further contractual obligations to you.

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